Communication In Times Of Fatigue

In light of all the Zoom and videoconferencing meetings, communication is changing both internally and externally.

Some companies think working remotely is the best thing they’ve ever done, while others say it’s awful because they thrive on personal, face-to-face relationships.

Oftentimes, dominant personalities can overrun the room in person, but on a video call, the indirectness of virtual communication can help more soft-spoken team members feel comfortable speaking up.

When companies are together in person, they grab a coffee and a meeting breaks out, but when you have that on video it’s awkward. There has to be more structure to the meetings because people don’t want to spend an excessive amount of time like they would in person. They want to make it as short and efficient as possible.

Where people could get better is in their external messages on video chats. When you speak to your team, use a different tone. Simple things like charisma, lighting, and talking to your audience – the things people master for TV and film – take a lot more effort than chatting with your team in person. Not having this skill is hurting some on the marketing side.

In planning for 2021, companies are running into big issues and plans may need to change.

It’s time for the annual reset and the One-Page Strategic Plan (OPSP) – the gift that gives back for the next four quarters. We set our annual key initiatives – six to eight things over the next 12 months to move the business forward – but what often gets left behind is time to reset ourselves.

We need to be mindful of what we’re doing with our people to keep them on track on a personal-growth level. We’re all a little out of our rhythm right now, but so goes the person, so goes the business. We need to develop the whole person to get the best results in the new year.

Answer the question: what do you want? Don’t let your logic stifle what your true goals are. Once you define it, then you can set out and figure out how to achieve it.

With upcoming changes, necessary planning and so much more, how can organizations combat the fatigue?

We must make time to take a break and step away for a moment. Set some boundaries.

It’s easy for us right now to just keep working – especially working from home. You have to make yourself “go home.” Do simple things, like changing your clothes after work, to turn the “work” switch off. Make yourself “commute” home. At 5 p.m., go to the store and drive back home. Give your body and mind the shift change. Honor a schedule because it is easy not to.


Chip Gallent’s career has taken him through a number of C-level roles with a nonprofit, a technology development company, a publicly traded dot-com firm where he served as president, and more! With an extensive background in marketing, and as a fervent entrepreneur, he’s led many businesses to success. Now, as a Petra Coach, he’s helping others do the same.
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