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Customer Portal – Getting Started Guide

You may access the QWERTY customer portal to request service, track and update service requests, upload attachments, review agreements, track projects, review recommendations, pay invoices, and generate reports – 24 x 7. You may also add and manage your company users and assign them permissions to access the required information.

PORTAL - Our customer support portal provides a convenient way to obtain information from anywhere – 24×7

Customer Portal

The customer portal can be accessed at the following URL: support.qwertyc.com. Below are the features that are available in the customer portal.

Tickets

Create new tickets and add attachments
View current and closed tickets
Check and/or change status, update and print tickets
Projects: View status, details, phases of current and past projects

Invoices

Open, save, print, and view current invoices
View, save and print past invoices and credit memos
Generate Statement and Aging Reports

Recommendations

View status and details of current and past recommendations
Accept or reject recommendations

Users

View, add and remove users registered under your company.
Provide contact information of your staff.
Allow your staff to request support from us directly.

Reports

View executive management and service request trends reports

Agreements

View current agreements.
Ready to start working together? Contact us here!Helpful Resources
877-QWERTY-1 / 877-793-7891
371 Hoes Ln, Suite 200-206, 
Piscataway, NJ 08854
Copyright © 2020 QWERTY CONCEPTS, Inc   |   All Rights Reserved   |   Sitemap   |   Managed IT services provider for New Jersey and New York City businesses
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