You may access the QWERTY customer portal to request service, track and update service requests, upload attachments, review agreements, track projects, review recommendations, pay invoices, and generate reports – 24 x 7. You may also add and manage your company users and assign them permissions to access the required information.
PORTAL - Our customer support portal provides a convenient way to obtain information from anywhere – 24×7
The customer portal can be accessed at the following URL: support.qwertyc.com. Below are the features that are available in the customer portal.
Create new tickets and add attachments
View current and closed tickets
Check and/or change status, update and print tickets
Projects: View status, details, phases of current and past projects
Open, save, print, and view current invoices
View, save and print past invoices and credit memos
Generate Statement and Aging Reports
View status and details of current and past recommendations
Accept or reject recommendations
View, add and remove users registered under your company.
Provide contact information of your staff.
Allow your staff to request support from us directly.
View executive management and service request trends reports