This article will familiarize you with the best ways to manage your spam/malware/virus email protection by learning about QWERTY’s Email Security reports and the basic features of the Email Security console. 

Note: Certain users may not have access to all console features due to administrator settings.

Option 1: Email Security Report

Option 2: Logging into the Console

Option 1

 

Email Security Report

The daily email security report works perfectly on any device and shows a 24 hour summary of the messages you have received that have been quarantined.

Email Security Report

Release spam without the need to login

Users can release messages directly from a link in the email, so there’s no need to login. This saves you from the hassle of logging into your console and sifting through the full list of messages in the quarantine.

Release message directly from the email security report

Easily add good senders to “allow” list

Once you click “release” and the confirmation screen loads, you can add the sender’s address to an allow list.

Add to "Allow" list

The messages from that sender are never held in quarantine again and will be delivered to you.

Added to "Allow" list

Option 2

 

Logging into the Console

Aside from the email security reports, you have access to a web console where you can manage your quarantine, update your settings (i.e. virus notifications), and much more.

Click the your quarantine link at the top of your Email Security Report to access the console and view the quarantine list.

The quick release feature at the top of the page shows the 25 latest messages in quarantine. This feature lets you scroll through the latest email tagged as spam – allowing you to release messages in just 2 clicks.

Recently quarantined messages
Click “Quarantine” on the right side of the page to access the Quarantine. You will find links to inbound and outbound spam, virus, and content policy quarantines just above the list of messages.

Quarantine list

To add a message’s sending address to your allow list, select the box next to the desired message and click the “Allow” button located at the top of the page. This will allow all future messages from the sender’s address to be delivered regardless of the spam scanning results.