Benefits of our Managed IT services
Our managed services are designed to take the burden of work of managing IT systems to ensure smooth operations and an improved bottom line. This way, you can focus on working towards your business objectives and core operations. With our complete managed services stack suite, you will enjoy the following benefits:
From setup to maintenance to emergency response
Each business has unique IT requirements and challenges, which our turnkey services will address.
You’ll receive the resources and individual assistance you need – from setup to preventive maintenance to emergency response.
Our professional support staff will walk you through the technical issues and suggest the best options to resolve them.
What are Managed IT Services?
Managed Services is the practice of transferring day-to-day related management tasks for improved, effective, and efficient operations. Our IT plans include proactive 24/7 monitoring of assets health and up-time, troubleshoot alerts, resolve IT-related problems.
We also manage networks and network devices. We strive to be the best managed services provider in NJ and NYC areas. As a result, our help desk consists entirely of domestic employees. Additionally, our monitoring infrastructure and tools are in our very own cloud – so we depend on fewer vendors and therefore have more control of our deliverable services.
If are looking to upgrade all or some of your computing hardware, click here to learn about cloud computing for SaaS, private cloud, and hybrid cloud services.
How do we do IT?
Once we install our agent, it collects all asset data, health, and inventory. Then, it sends the metrics to the cloud server where we analyze the problem and resolve it.
Additionally, our agents scan the network for devices and automatically on-board them. As a result, this provides us with full visibility of the entire infrastructure. We can then provide quicker support and act on alerts immediately.
By becoming or extending your current IT department, we provide 24/7 real-time monitoring and on-demand IT support.