You may access the QWERTY customer portal to request service, track and update service requests, upload attachments, review agreements, track projects, review recommendations, pay invoices, and generate reports – 24 x 7. You may also add and manage your company users and assign them permissions to access the required information.

[su_note note_color=”#ececec”][su_label type=”info”]PORTAL[/su_label] Our customer support portal provides a convenient way to obtain information from anywhere – 24×7[/su_note]

Customer Portal

The customer portal can be accessed at the following URL: https://support.qwertyc.com. Below are the features that are available in the customer portal.

Tickets

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  • Create new tickets and add attachments
  • View current and closed tickets
  • Check and/or change status, update and print tickets
  • Projects: View status, details, phases of current and past projects

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Recommendations

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  • View status and details of current and past recommendations
  • Accept or reject recommendations

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Reports

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  • View executive management and service request trends reports

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Invoices

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  • Open, save, print, and view current invoices
  • View, save and print past invoices and credit memos
  • Generate Statement and Aging Reports

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Users

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  • View, add and remove users registered under your company
  • Provide contact information of your staff
  • Allow your staff to request support from us directly

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Agreements

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  • View current agreements

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